CRM and official WhatsApp for garages, salons and clinics

They message you at 10.10pm. Answered, booked, reminded.

While you work, your WhatsApp takes the booking, flags the service that's due and brings back the customer who stopped coming.

Book a 20 min demo

20 minutes, no obligation. You pick a slot in the calendar and you speak to the person who builds it.

  • 14 days
  • No lock-in
  • It works first, then you pay
Today's diary
  • Bookings confirmed 6
  • Free slots 2
  • Not confirmed 1
Out of hours
  • Messages answered 4
  • Bookings closed 2

Example. Mocked-up conversation and figures, not a real customer.

For businesses with customers who come back

Garage Salon Dental Builders Gym Accountants
What falls through every week

Four leaks you've got open right now

None of them makes a noise. Nobody complains. They go quietly and you pay for it every month all the same.

  • You read it tomorrow They message at 10.10pm. You see it next morning with your hands full. By then that customer has already rung the place down the road.
  • The quote dies on its own You send the quote on Tuesday. The customer says nothing. You never chase it. There it sits, and you don't even know how many there are.
  • The one who never comes back They weren't upset, they just forgot. You did the job a year ago and nobody has been in touch since. They go somewhere else now.
  • The notebook and you The diary is a notebook and the rest is in your head. Two bookings at the same time, a reminder that slips.

Count the jobs that fell through last month yourself and multiply by twelve. That is the bill you are already paying.

20 minutes, by video call or at your place. It works first, then you pay.
Book a 20 min demo
What it does inside your WhatsApp

Answers, books, reminds and wins customers back while you work

Answers

Replies the moment a message lands, nine in the morning or ten at night. With the customer's file already open.

Example: “Hi, I'm the garage assistant. Want a slot for your MOT this week?”

Books

Offers the free slot, holds it and writes it in one diary. No more two customers booked for the same time.

Example: “I've got Tuesday at 10am or Thursday at 5.30pm. Which suits you?”

Reminds

Messages the day before and asks for a yes. If the customer can't make it, the slot goes to the waiting list.

Example: “See you tomorrow at 10am. Reply YES to confirm or tell me another day.”

Wins back

Finds the ones who haven't been in for months and writes to them one by one. The customer who never came back didn't leave, they forgot.

Example: “It's been eight months since your last oil change. Shall I book you in?”

Asks for reviews

When the customer picks up the car or finishes the treatment, the request goes out with the link. You don't have to remember any more.

Example: “Thanks for coming in. If we looked after you, leave a review here: link”

Reports

Every Monday you see what came in, what got booked, which quotes are still open and who needs a call. On one screen.

Example: “This week: 6 open quotes, 12 customers not back. Shall I message them?”
Side by side

It isn't a chatbot. It's your CRM replying.

A bot answers and forgets. Here every message lands on the customer's record, with your diary open.

Chatbot
  • Every message starts from scratch.
  • Hasn't got your diary in front of it.
  • Their platform, their number, your data inside.
  • Nobody chases the ones who stop coming.
EXOBYTE
  • Knows who's writing and what you did for them.
  • Finds a slot in your diary and books it.
  • Official Meta API, your usual number.
  • Chases the ones who stopped coming.
How it works

Four steps. Up and running in 14 days.

You give me one hour on day one. The setup, the customer list and the training are on me.

  1. One hour with you and I register your number on the official Meta API. You keep the number you've always had, nothing changes.

    Day 1. The only hour you put in. The 14 days run from the moment Meta verifies your number: if Meta takes longer, I tell you the same day.

  2. I load your customer list, your services and your diary into the CRM. Replies are written from your data, not made up.

    Days 2 to 7. You carry on working.

  3. I come in and show you at the counter, I don't send you a manual. By day 14 it's answering, booking and reminding.

    Days 8 to 14. Live.

  4. The quote you sent on Tuesday follows itself up on Friday. Anyone who hasn't been in for six months hears from you before they forget you.

    From day 15, without you having to remember.

Example. Mocked-up conversation.

Sectors

This is where your trade loses work

These messages come in every day.

Garages

“How much would a cambelt cost me?” Tuesday, 9.40pm

Answers there and then, asks for the reg and the model and gets the booking in. If the quote goes quiet, it chases it itself on the Friday.

Hair and beauty salons

“Any space for highlights this week?” Sunday, 10.15pm

Takes the booking without you putting the colour down. If a client cancels, it offers that slot to the waiting list before the morning is lost.

Dental practices

“My temporary has come off and it hurts.” Friday, 7.50pm

Picks up the urgency and alerts the practice straight away. It doesn't assess the case: you do that, with the conversation already inside the practice.

Builders and renovations

“Hello, I wanted a quote for a bathroom refit.”

Takes measurements, photos and the area before you ring back. And three days later it goes back on its own to the quote nobody has answered.

Gyms

“I haven't been in three weeks, I'm cancelling.” 8.30pm

Spots the member who has stopped turning up before they cancel, messages them and holds a class for them to come back to.

Accountants

“What paperwork is still missing for the quarter?” 11.10pm

Says what is missing, flags the deadline before it passes and chases the paperwork that never turns up. Without you ringing people one by one.

Same system, only the prices and the wording change:
  • Medical clinics
  • Physiotherapy
  • Beauty clinics
  • Law firms
  • Vets
  • Opticians
  • Driving schools
  • Estate agents
  • Plumbers and installers
  • Tutoring centres
  • Hotels and guesthouses
  • Catering and events

Examples. Typical messages for each sector, not real client conversations.

Who is behind it

The one who installs it is the one who answers

Salva Garcia, who builds and maintains the system

My name is Salva García. I write the CRM, install it in your business and answer myself when something goes wrong.

You message me, you don't raise a ticket

Same number from the demo through to maintenance. If something goes wrong you message me and I look at it. No case to assign, no salesperson in the middle.

Two installs a month

I do them myself, one at a time. That's why I don't take on more: I'd rather tell you I can't fit you in this month than leave your setup half done.

One sector per town

If I install it in a garage in your town, I don't install it in the one down the road. Exclusivity by sector and town is written into the contract, for as long as the service is running.

I write the CRM myself

I don't resell someone else's software. If your business needs a field or an alert that is not there, it gets added and that is that.

Guarantees

No small print here

It works first, then you pay

It gets installed, tested with your own customers, and you watch it replying. Nothing is charged until it is working in your business.

No lock-in and no per-user fee

You are not signing up for years: the day you want to stop, you stop. And you put the whole team on it without paying per head.

Your data is yours

The number and the CRM are in your business name. Records, bookings and conversations export whenever you want. If you leave, you take the lot with you.

Official Meta API and GDPR in writing

A verified WhatsApp Business API account, no bulk blasts. The data belongs to your business: you are the controller and I am the processor. I give you the consent wording for the customer record and an opt-out in every message.

Data processing agreement included.

Book a 20 min demo

All of this is in writing before we start. It does not rest on my word, you have it on paper.

Before you close up today

Someone will message you tonight. Who answers?

Tomorrow you read it and that customer has already rung someone else. Or your business answers while you lock up.

  • 1 20 minutes with you I show you the system with your own appointments on screen, and I message your WhatsApp in front of you.
  • 2 Running in 14 days I install it, I show you how it works and I keep it running. You carry on looking after whoever walks through the door.
  • 3 Nothing tying you down The number and the customer base belong to the business. If you leave, you take them.
Book a 20 min demo
You pick a slot in the calendar and we talk for 20 minutes. You leave with the price fixed, in writing.
Common questions

Awkward questions, short answers

How much is it?

There's a one-off setup and a monthly maintenance fee. You get the number on the demo, in writing: a four-person garage isn't a dental practice with three surgeries. What you already know: no per-user fee and no lock-in.

Does Meta charge separately for the messages?

Yes. On the official API, Meta charges per conversation. That rate is theirs and it varies by message type. On the demo I show you how that cost sits inside what we agree, in writing, so nothing lands on you later. What you don't pay is per user.

Is the CRM yours or someone else's?

It's ours. I don't resell anybody else's software, I build it. If your garage needs one more field or your practice a different record, it goes in. You are not waiting on an outside company to change it for you.

Is this legal? Can they shut my number down?

It's the route Meta authorises: official API, number verified in your business name. Their usage rules are followed, no bulk blasts and no messaging people who never gave permission, and that's what lowers the risk of suspension. The final say on any account is always Meta's, nobody else controls that.

Do I have to change my number?

No. You keep the one your customers already have written down. What changes is who answers, not the number.

Do I still use WhatsApp on my phone?

Yes, but through the EXOBYTE app, on your phone and on the computer. Once the number moves to the official API it stops working in the normal WhatsApp app, and old chats don't come across: they stay where they are. I show you all of this before anything is touched.

I already have booking or management software. Do I have to drop it?

You don't. Your customer list gets imported and it lives alongside what you already use for as long as that suits you. If your software exports or has a connection, it gets connected. On the demo we look at yours and I tell you what can and can't be done.

My team aren't computer people. Will they manage?

It works like WhatsApp, with the customer record next to it. I come to the premises, set it up and show you all in person. If someone still isn't getting it two weeks later, I come back.

Does it answer like a robot?

It introduces itself as your business assistant, it doesn't pretend to be a person. It never invents prices or dates. When it isn't sure, it hands the chat over to you. And you read everything that was said.

If it doesn't work, am I stuck?

There is no lock-in. The WhatsApp number and the CRM are in your business name. Customers, appointments and conversations export whenever you want. If you walk away one day, you take the lot with you.

What if one day you're not around?

Daily backups and an export in a standard format whenever you ask for it, without having to ring me. The Meta account and the number are in your business name, not mine, so another supplier can pick it up without depending on me.

How many clients do you have?

Few, and I look after each one myself. I won't show you logos or testimonials that don't exist. I'll show you the system running: on the demo I message your WhatsApp in front of you.